Alunar® 3D Printer M505

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Brand Name : Alunar

Part Number : M505

Payment : Credit Card Badges

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Price : $185.00
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This Alunar 3D Printer M505 is a new member of prestigious Prusa I3 family, it was engineered to provide redefined usability, quality, performance, accuracy and most important, best affordability in desktop 3D printer market. The kit comes with good quality parts(made from piano-black laser-cut acrylic frame) and all you need to put them together.To maintain the garage-built feel and the handmade charm, Alunar 3D Printer M505 is also a DIY kit, which provide you an unforgettable step-by-step learning experience and interestingness of 3D printer from assembling and calibration.

Features
  • Comes with DIY 3D printer parts, now you can assemble your personal 3D printer yourself (YouTube link is available in the package, easy installation)
  • Industrial grade fast and easy operation,good quality stepper motors, more stable to use.
  • Alunar 3D printers support PLA / ABS printing material, Max printing size can reach to 220*220*240mm(about 8.66*8.66*9.45 inch),suggested to be perfect effect: printing speed as 40 mm/s;flow rate approximately 24 cc/hr
  • Compatibility: offline printing from SD card and by USB cable connect with computer to print;
  • Support file type: STL,G-code.
Description
Alunar Branded 3D printerof solid quality, buy with confidence. As a pioneer of 3D printer manufacturer, Alunar takes high quality,environmental protection and updated technology as our enterprise aim, and produce the excellent 3D printers. It was engineered to provide redefined usability, quality, performance and most important, best affordability in desktop 3D printer market. With its quiet design, easily control, high speed, high precision and stable & smooth printing, you would print what you dreamed up. Easy assembling with YouTube guide The kit comes with good quality parts and all you need to put them together. It is easy and quick to assemble the 3D printer if you follow the steps on YouTube. You can find a link on assembly instructions and software from the SD card that comes with the printer. Wide range of use and application This 3D printer has a wide range of customers, young or old, professional or amateur, and it can be widely used in education, industrial design, school research and so on. You can also make some toys with your children by this printer. Worry free after sales service We have a professional and considering customer service center for you to order, after-sales.  
Specification
  • Frame Material:
  • SD-Card & LCD Screen:
  • XY Axis Accuracy:
  • Z Axis Accuracy:
  • # Extruders:
  • Print Color:
  • Extruder Diameter:
  • Printing Speed:
  • Max. Print Size:
  • Nozzle Temp.:
  • Heating PlateTemperature:
  • Heating Plate Material:
  • Printable Materials:
  • Filament Diameter:
  • Acrylic
  • Yes
  • 0.012mm
  • 0.004mm
  • 1
  • Single
  • 0.4mm
  • 100mm/s
  • 220x220x240mm(about 8.66*8.66*9.45 inch),
  • 210C, Max 250C
  • 50-100C
  • Aluminum
  • PLA, ABS, HIPS, Wood Polymer, PVA, PP, Luminescent, Nylon
  • 1.75mm
Assembly Video
1.Pre Test before Assembly 5. Printer Instruction Step 4
2.Printer Instruction Step 1 6. Printer Instruction Step 5
3. Printer Instruction Step 2 7. Printer Instruction Step 6
4. Printer Instruction Step 3 8. Printer Instruction Step 7
FAQ
Have many question? Please look forward
Print-Quality-Troubleshooting-Guide
Slicing Software
CURA
Cura_15.04 download (on https://ultimaker.com)
How to Use Cura 15 (PDF) download
Repeiter Host
Another idea software is Repeiter Host. Firstly you can download the software on repetier.com and install it to your computer simply following the instruction. Secondly you need to make simple setting for the software as below: 1. Click the button( printer settings) on the top right corner; 2. And Baud Rate for M508 is 250000 3. Open the STL and GCODE file you have and make slicing with clicking button (slicer ---slice with curaengine) same on right column. You can adjust the size or other aspect of object as you liked. 4. Then get to start the printing by connecting to the computer.
Driver
You will get the device driver from the SD Card also coming with your printer kit. There is two driver respectively compatible with the MAC and WIN system, which will provide the best choice for the correct driver suited with your computer. And you just need to connect the SD card to your computer and click the driver software and it would only take few minutes to be installed automatically.
Test Printing Files
Here is test printing file also enclosed in your SD Card which has been sliced and can be quick and directly printed with inserting the SD card into your assembled printer. This Gcode file changed from the original STL file is a great design with showing various kinds of printing form and you will need not to search for the exact file to make a test on the printing effect by your new DIY 3D printer.

 

81 thoughts on “Alunar® 3D Printer M505

  1. my y motors wont stay level once i click print. if i click home it stays level. also the bed wont heat up

  2. Is anyone else having an issue with the screws used to level the bed cross threading after a little while?

  3. is the bed centered under the extruder? i haven’t built it yet i am just setting up the software and it is asking

    1. Dear Dreyden Brown
      Thank you for your order with ALUNAR 3D Printer
      for the bed centered under the extruder: what do you mean?
      when printing, the extruder will start printing to the right place of the slice file you slice by cura or other file
      so that means:
      when the print item you set and sliced on the center of the heated bed, the extruder will start to print from the center
      when the print item you set ans sliced on the side of the heated bed, the extruder will start to print from the side
      if any questions for the printer , you can feel free to contact us, we will help to solve it for you

      keep in touch
      skype:eros1025
      aluanr3d@hotmail.com
      ALUNAR 3D TEAM

  4. Dear ALUNAR 3D Team,
    Could you please provide the arduino solution (the source code) in order to make modifications?
    I’ve received a HEX file supposedly to be the Firmware, but I’m unable to extract any useful info from it.
    Thanks!

  5. I received my M505 printer from Ecube 3D through Amazon.com, Order #
    116-0957967-7542653
    The Hot Bed Aluminum Frame had one bed leveling screw hole that was apparently not
    tapped for 3mm threads. The screw got stuck in the hole, so I had to force it
    out and replace it with a spare. The hole now is too big now, so the wing nut
    is all that holds the screw in place. This will work fine for the time being,
    but I need a replacement Print Bed H-frame. Also, there were no files of any value to me on the micro SD card, everything was in Chinese. There was no Cura, no driver and the G-Code files were not sliced correctly. I have downloaded and installed Cura, but the driver you link to on this page will not install after extracting. Please advise.

    Thank You,
    Rick Lingenfelter

    1. Dear Rick Lingenfelter

      Thank you for your order with ALUNAR M505
      for the part we will send you new part.
      and the English manual and instruction should be inside the TF card
      I will send to your mail,pls kindly check it.
      If some file too big in size can’t send, pls kindly add us on skype:eros1025
      skype:alunar3d@hotmail.com
      we will send you through there

      Keep in touch
      grace
      skype:eros1025
      alunar3d@hotmail.com
      ALUNAR 3D Team

  6. hi, i bought this printer about two months ago, im very happy with it, i have printed parts up to 0.06mm layer height with great results! recently i have a problem with the nozzle that i couldnt fix, it was clogged, someone told me that overheated plastic inside sometimes its hard to clean, but the replacement was cheap, so problem solved, now i hear noises that i cant figure out, how can i maintain the machine properly? what to clean? what to tight? which part is more likely to break or need to replace?

    1. Dear cristian
      Thank you for your order with ALUNAR 3D Printer
      and glad that you got some successful printing.

      For the noises where did it come from?
      the extruder?
      or where?

      pls kindly send us some photos or videos, we will check for you

      if any parts need to be changed, we will send you new free replacement

      keep in touch
      skype:eros1025
      alunar3d@hotmail.com
      ALUNAR 3D Team

  7. Dear ALUNAR,

    Two days ago, I got a reply from Grace about my issue and provided my order number and store. She said she would mail my replacement part to my address (which I had also provided). This was great customer service and I was happy about your response to my concerns.

    Last night, I received a much more abrupt email asking for what store I purchased the printer as you could not find my order number. My email very clearly stated Amazon.com next to the order number. Plus, if Grace has already processed the replacement and accepted my order number one day ago, why am I receiving another email that takes the whole process back? I am concerned now.

    Could you please verify that you are sending me the replacement parts are requested and approved earlier in the week?

    1. Dear Asha Seshan

      Don’t worry about it , we already arranged for you the parts you required.
      There might be some misunderstanding

      if any questions pls feel free to contact us
      keep in touch
      skype:eros1025
      alunar3d@hotmail.com
      ALUNAR 3D Team

  8. Hi, I ordered an M505 printer from you. I just put it together, inserted the filiment, ensured that all the motors were working, homed the axis, and reheated the bed. but when I try to print a gcode test file, it shows 1%or 3% for half a second then goes to idle. how can i fix this?

    1. Dear Matthew,
      Thank you very much for your order with our 3D printer M505.
      For the related information we have already them to your skype,please kindly chekck it.
      If there any questions please kindly come back to us.
      Thank you!
      Have a nice day!
      Susan
      Alunar 3D Team
      Skype:susan940127

  9. When I tried to print my first print my printer would get done with one layer it lifts up an inch and prints in the air. Can you help me?

    1. Dear John Shemonic

      Thank you for your order with ALUNAR M505
      for the problem:
      1.pls make sure the nozzle and heated bed is in the good distance
      2.pls make sure the slice file is correct set.

      another customer had some problem , and finally we help him solve it, finally we find it is the slice file he didn’t set it right.

      for the printing , it might be some setting problem of the slice file
      Pls kindly send us your slice file we will check it and slice the right file for you to try

      we will send you mail about it , pls kindly check the mail
      If any questions, pls feel free to contact us
      keep in touch
      have a nice day
      grace
      skype:
      alunar3d@hotmail.com
      eros1025

    1. Dear John Shemonic

      Thank you for your order with ALUNAR M505
      for the problem:
      1.pls make sure the nozzle and heated bed is in the good distance
      2.pls make sure the slice file is correct set.

      another customer had some problem , and finally we help him solve it, finally we find it is the slice file he didn’t set it right.

      for the printing , it might be some setting problem of the slice file
      Pls kindly send us your slice file we will check it and slice the right file for you to try

      we will send you mail about it , pls kindly check the mail
      If any questions, pls feel free to contact us
      keep in touch
      have a nice day
      grace
      skype:
      alunar3d@hotmail.com
      eros1025

  10. I left a message here yesterday about a problem with the H-shaped bracket and a stuck screw. No one has responded to me.

    1. Dear Asha Seshan
      Thank you for your order with ALUNAR 3d printer
      for the problem you said H bracket, can you send us photo?
      so we know which part you need, then we can arrange for you soon
      we will send you mail about it , pls kindly check the mail
      If any questions, pls feel free to contact us
      keep in touch
      have a nice day
      grace
      skype:
      alunar3d@hotmail.com
      eros1025

  11. Hello. I have a defective piece in my M505. The H-shaped metal bracket under the heat bed is defective. One of the holes is too small. I managed to screw the screw in and now it will neither go in further nor come out. The other 3 screw holes were fine. I took the heat bed off and tried to fix this, but no luck. I will need another H-shaped bracket and a new screw.

    Please help. I can’t even use my new printer until this issue is fixed. I do not want to regret owning an ALUNAR so I would appreciate your quick assistance.

  12. Hello! I recently purchased an Alunar M505 3D Printer off Amazon and have been assembling it over the past few days. I have had no problems up until this point except now the extruder won’t heat up when I choose the PLA Preheat option. The hotbed heats up easily but the extruder just hovers around room temperature (23-26 degrees). I’ve checked all the connections and everything appears to be connected correctly. I’m just not quite sure what to do next.

    1. Dear Patrick Smith

      Thank you for your order with alunar M506
      for the problem , pls kindly check if the heat cable and thermistor is well connected
      if the heater cable and thermistor wasn’t inside the heater block
      the temperature will not display as normal

      and also pls check the nozzle if you select preheat the nozzle heat up or no?

      can you send us the photo of the printer display and the main board connection ?

      we will send yo mail about it, pls kindly check it
      If any questions pls feel free to contact us
      we will do our best to help

      keep in touch
      have a nice day
      grace
      skype:eros1025
      ALUNAR 3D Team

      1. I believe I understand what is wrong. When I removed the tape from the thermistor, the thermistor popped out of the hot end as if it were never connected. Additionally, when I ran the preheat PLA option the thermistor end never warmed, leading me to believe I have a faulty thermistor. Would it be possible to order another thermistor/nozzle? I’ve found some off brand thermistors online that I believe could work but I would rather order from Alunar itself. This would be for the M505 model NOT the M506 model.

        1. Hi, Patrick Smith

          I got your mail and photo too. for the problem, maybe because the thermistor is not well connected in the heater block

          so pls try again to put the thermistor well inside the heater block
          if the temperature still doesn’t rise

          pls contact us again, we will send you new thermistor.

          Keep in touch
          grace
          skype:eros1025
          alunar3d@hotmail.com
          ALUNAR 3D Team

  13. Just received and assembled my m505. I want to add an inductive sensor for auto leveling and i need assistance. What all needs to happen? I need firmware from you? Which sensor should I use, Where to mount?

    1. Dear jeremy worden

      Thank you for your order with ALUNAR 3D printer M505
      for the auto leveling, need to update the firmware, we will send you to your mail
      and for the sensor,will send you photo of it
      and also will share you video of the auto leveling sensor

      If any questions pls feel free to contact us
      we will do our best to help

      keep in touch
      have a nice day
      grace
      skype:eros1025
      ALUNAR 3D Team

  14. I just received and built a m505 for christmas. Printer is very nice but am looking to add auto leveling to this printer. Where is the firmware available? How does it get installed? What sensor and where do you recommend installing it?

    1. Dear jeremy worden

      Thank you for your order with ALUNAR 3D printer M505
      for the auto leveling, need to update the firmware, we will send you to your mail
      and for the sensor,will send you photo of it
      and also will share you video of the auto leveling sensor

      If any questions pls feel free to contact us
      we will do our best to help

      keep in touch
      have a nice day
      grace
      skype:eros1025
      ALUNAR 3D Team

  15. Can you please send me the source code of the firmware ?
    I’d like to add a inductive sensor and I need it.
    Thanks!

    1. Dear Fernando

      Thank you for your order with ALUNAR 3D Printer
      For the firmware as the mail I will send to you .
      If any questions pls feel free to contact us

      Have a nice day!
      Keep in touch!
      Skype:eros1025

      ALUNAR 3D Team

      1. Can I get a copy of the stock firmware as well? I am sure I have the same printer My display says Omni 505.

  16. I assembled the M505 and attempted to make my first test print. The SD card was corrupt so I formatted it and downloaded the the test file from your website. I inserted the SD card into the printer, preheated for PLA and when the temp reached 190 C, I selected the test file and selected print. The screen flashed “Printing____ 0%” before switching back to “Preheating PLA”. Eventually, the message switches to “stepper disabled”. What am I doing wrong? Why won’t the file print?

    1. I downloaded an STL file off the Internet and tried printing that but it did not work. The extruder is heating up (I can push the filament through and it comes out stringy). When I tried printing the new STL file, it says “Idle” on the screen.

    2. Dear Jeff L

      Thank you for your order with ALUNAR 3D printer M505
      for the problem :
      1.pls check the motor , if their connection is correct(both the motor cable to the motor itself and the motor cable to the main board)
      2.pls check the selection from the LCD screen to make the stepper enabled
      3.for the printing file shows :IDLE
      pls check the file will send you mail for the trouble shooting, to check which part maybe broken, we will send you new free replacement

      If any questions pls feel free to contact us
      we will do our best to help

      keep in touch
      have a nice day
      grace
      skype:eros1025
      ALUNAR 3D Team

        1. hi, jeff

          pls unload the left side fan, to check if the gear, if the gear is loose, so that it can’t pass through the filament into the barrel tube

          if you can add me online skype:eros1025

          i can help you to check it better and help it more efficiently

          keep in touch

          grace
          skype:eros1025
          alunar3d@hotmail.com

    1. Dear Brian Christianson

      Thank you for your order , Sorry for the inconvenience it caused.

      can you send us the photo of what you are talking?
      so we can know exactly what is the problem and know how to help
      thank you for your time and support

      If any questions pls feel free to contact us
      we will do our best to help

      keep in touch
      have a nice day
      grace
      skype:eros1025
      ALUNAR 3D Team

    2. Dear Brian,
      Thank you very much for your order with our ALUNAR 3D Printer M505.
      Sorry for the inconvenience.
      According to your feedback,we would like to confirm some information with you.
      a)When you switch on the printer is there ‘killed’ message?
      b)In which state of the printer when there is ‘killed’message?
      c)Could you please help to send some pictures to my email for checking?
      My email address: susan940127@foxmail.com
      Thank you for your time.
      If there any questions please feel free to contact with us.
      Have a nice day!

      ALUNAR 3D Team
      Skype:susan940127

  17. hello, my printer motors arent moving correctly when printing whuch causes the layes to be build in other parts and i dont know how to fix it.

    1. Dear eduard zeledon

      Thank you for your order with ALUNAR 3D printer
      For the motor moving not correctly problem, it maybe because the motor losing steps, so the printing move to one direction

      Pls kindly check the following :
      1.pls check the timing wheel and the timing belt if they are loose
      2.pls check the printing speed, if it is too fast , may cause the Z motor lose step

      if still any questions pls feel free to contact us
      keep in touch
      have a nice day
      skype:eros1025
      ALUNAR 3D Team

  18. hello, im having issues with my z motor #2 it`s not receiveing electricity throught the mother board.

  19. hi,
    i have got the printer together, it preheats bed and extruder fine, it jogs and homes fine, but when i tell it to print a file it does nothing.

    1. Dear robert chaffee

      Merry Christmas!

      Thank you for your order with ALUNAR printer
      For the problem
      pls kindly check the file, maybe the file slicing problem

      and if you can kindly send us some photos of the printer that will be so appreciated
      so we can know exactly what is the problem and know what to do for help
      Thank you

      keep in touch
      have a nice day
      skype:eros1025
      ALUNAR 3D Team

  20. Hi, I just got my printer together and I have tried printing a couple different test files from the sd card and it will go through the motions like it is printing but no filament comes out. I have pushed the filament so that it is in the nozzle. I can even do it manually from the screen. But when I print nothing comes out. Thanks in advance.

    1. Dear Chris H

      Thank you for your order with ALUNAR 3D printer
      for the problem filament couldn’t come out
      1.pls set the nozzle temperature of nozzle to 230 degree, and push the filament inside the barrel tube, to see if the filament comes out by string
      2.pls check the golden gear if it is loose? the screw to fix the gear there are round and square side,
      pls fix the gear by screws on the flat side, so that the gear will not slide and tight to let the filament go through inside the barrel tube

      we will send you photos and detail to your mail,,pls kindly check it

      keep in touch
      have a nice day
      skype:eros1025
      ALUNAR 3D Team

    2. Hi Chris,

      Thank you very much for your order with our Alunar 3D printer M505 and thank you for feedback.

      But sorry for the inconvenience. There may some causes:

      a)Please kindly check the temperature (the preheat temperature should be 230 degree)
      b)Please kindly check the temperature of nozzle to see whether it reach to 200 degree.(Note:Don’t Use hand to touch the nozzle when it working)
      you can use one piece of filament touch the nozzle before pushing it.
      C)Please kindly check the nozzle if it is blocking.

      Hope it is helpful. If not,please kindly send us some pictures or videos for us to check by Email.
      Susan940127@foxmail.com

      Thank you again.

      Have a nice day!

      Alunar 3D Team

      Skype:susan940127

  21. dear alunar team,

    i just purchased a 3D printer from AMAZON Order # 113-2079900-1257868.

    the ALUNAR 3D Desktop Printer Prusa i3 DIY
    EAN # 6028265020766, Part Number M505, UNSPSC Code 23261507.

    what are the available HARDWARE upgrades that you offer for this particular printer ?

    what software do you recommend for controlling device under UBUNTU 16.04 ?

    thanks,
    troy

    1. Dear troy nall

      Thank you for your order ALUANR M505, for the firmware we will send you mail, pls kindly check it.
      If any questions pls feel free to contact us
      we will do our best to help

      have a nice day
      skype:eros1025
      ALUNAR 3D Team

    1. Dear Jean-Christophe,

      Thank you for your interested in our Alunar 3D printer M505.

      Yes,it is American power outlet.

      And we also have Europe,British power outlet just according to your requirements.

      Keep in touch.

      Have a nice day!

      skype:susan940127

      Alunar 3D Team

    1. Dear Angel
      Thank you for your order for M505
      Right now ,it couldn’t update to mk8 to mk9 or mk10

      Keep in touch
      Skype:eros1025
      have a nice day
      ALUNAR 3D Team

  22. Hi. I have just completed building my M505 and have installed the Cura software. I cannot see the Alunar M505 printer listed in the cura printer list so I had selected the prusa i3. When I activate it, it says that it isn’t connected, yet the drivers are installed as far as I am aware, and when the USB lead is plugged in, My computer recognises it. I am using windows 10 64 bit

    1. Dear Philip Brookes
      Thank you for your order with ALUANR 3D printer.The printer can use the CURA to slice the file ,and save the file to G CODE to the TF card to print
      we have detail file in the tf card to show you how to use the cura. when you use the cura, pls add the machine named M505, and customize the parameters for the printer M505.
      we also have detail file in the tf card to show you how to set the parameters.

      for the problem you may talking about connecting with computer:
      pls connect with computer and choose the right port to connect and setting the right baud rate 115200.

      the way to connect with computer and the way to use CURA we have detail files in the TF card, you can check it,
      and also we will send you the file you may need to your mail again.

      keep in touch , if any questions feel free to contact us
      skype:eros1025
      have a nice day
      ALUNAR 3D Team

      1. Superb. Thank you.
        I have now been able to connect to the printer. The printing is stringy however and am endeavouring to find out why in the instructions. I am also looking to fit a LJ18A3-8-Z/BX 8mm Approach Sensor NPN NO Switch DC 6-36V to auto level the hotbed. How would I go about fitting it ?

        1. Dear Philip Brookes

          Thank you for your feedback for the printing effect is stringy,
          The reason maybe:
          1.the filament quality
          2. the temperature setting, no need too high, about 195-200 for pla is ok
          3.the printing speed, too fast will be stringy
          4.the cura setting, you need set the retraction, and proper speed and length for retraction

          we will send you detail to your mail

          model M505, can change the firmware and add the sensor for the auto leveling, will send you mail about the sensor

          if any questions pls feel free to contact us
          Thank you!
          Skype:eros1025
          Alunar 3D team

  23. Just got my printer together and trying to print out a STL that came with it. It shows printing up through 100 percent, but nothing moves or prints.

    1. Dear eric campbell
      Thank you for your order with ALUANR 3D printer. For the problem:
      1.pls try another G code file to print, set the tempreture for the nozzle and hotbed and choose to print from card
      2.pls make sure extruder system work normally, the filament can comes out from the nozzle?
      3.pls make sure the nozzle and hotbed within the good distance to print.

      If you can offer some photos of the printer, that will be so appreciated.
      We can know what is the problem and know how to help

      keep in touch
      have a nice day
      Skype:eros1025
      ALUNAR 3D Team

  24. Hi
    I just ordered and put together my m505 model. I have gotten to the point of printing and when I try to print the test model it doesn’t work. I think it has something to do with the extruder motor and the gear reading it. Everything works and is tightened. The gear does not grip the filament and push it into the hot end. Any tips or solutions would greatly be appreciated

    1. Dear Chris Frenn

      Thank you for your order with ALUNAR 3D printer. For the filament can’t go through the nozzle
      1.pls cut the filament into 45 degree to make sure it is inside the barrel tube
      2.set the nozzle temperature to 230 degree, and push the filament into the barrel tube, the filament should come out by string

      can you kindly send us some photo about the problem?
      may help a lot for we know how to help

      Thank you , we will send you reply to your mail, pls check it
      Keep in touch
      Skype:eros1025
      ALUNAR 3D Team

  25. My printer had been operating fine and I went to print a part and the lcd screen displayed garbage and the extruder would not extrude filament. I have trouble shot per everything I can find on the internet, and believe the microcontroller board has failed. Where can I order a new one?

    1. Dear Ernest Todd
      As you said the printer works great, how it just suddenly can’t print?
      can you send us more photos or details about it, we sure can help solve the problem.
      We send you email about this problem, pls pay attention to your mail.

      F or the mainboard, if you need, you can search on Amazon ALUNAR mainboard, sure you can find it.

      keep in touch
      Best regards
      skype:eros1025
      ALUANR 3D Team

  26. For the M505 3d printer, Step 3 shows that there is a black plastic piece in the shape of an “H”, the one you sent us is an “H” metal piece and the holes are not the same as the one in the video.

    1. Dear Nikolas Ash

      Thank you for your order with ALUNAR printer. sorry for the confusing.
      The printer was updated. Before that H plate is black acrylic, we updated to be better aluminum, it is much stable and better to stand up the high temperature of the heated bed.
      Pls assemble it according to the video:https://youtu.be/bRh_GZSlh5o

      Any questions feel free to contact us
      keep in touch
      Best regards
      skype:eros1025
      ALUNAR 3D Team

  27. Hello I have one of your ALUNAR m505 3d printers and everything works on it but the screen has been recently damaged for what reason idk I never printed a single thing and it wont heat up either I was wondering if theres a way I could buy the peices that i need to fix it without buying a whole new printer.
    thank you
    -Ben

  28. Hey I’m having an issues heating the extruder, it’ll start up but not print and the nozzle is pretty cold too

    1. hi,kevin
      Thank you for your order,which model you ordered?
      for the problem nozzle code:

      1.set the tempreture of the nozzle for printing, PLA suggest :195-200 degree
      2.make sure the heatcable and the thermistor inside the heat block hole and well tight connected
      if you can send us the cable connection of the extruder system and the screen of the printer,that would be so great.
      thank you so much for your cooperation

      keep in touch,if still any questions
      skype:eros1025
      ALUNAR 3D Team

    1. hi, nik

      Thank you for your order ALUNAR 3d printer.
      according to the video step 2, the first motor we set is Y motor.
      if any other questions feel free to contact us.

      keep in touch
      have a nice day
      skype:eros1025
      ALUNAR 3D Team

    1. hi, Mac

      Thank you for your order, can you send us more details about the problem
      more photos are appreciated.

      Also i send you details to your mail.

      keep in touch
      skype:eros1025

      ALUNAR 3D Team

        1. Dear travis
          Thank you for your order ALUNAR 3D Printer.

          For the driver, we send you mail about it,pls kindly check it,thank you

          Keep in touch
          have a nice day
          skype:eros1025
          ALUNAR 3D Team

  29. Please help me. I have a new M505 and I have problems. No reply on Skype and this is my second message on this site . I bought it on Amazon and it had good reviews but I don’t feel like you are offering any support

    1. hi, Gary
      Thank you for your order ALUNAR printer.
      what problems do you have on the printer?
      Sorry for later reply due to the national holiday.
      pls let us know what is the problem you have, we will be ready to help.

      by the way,which skype you added?
      pls kindly add this skype:eros1025
      we will help you online
      thank you

      ALUNAR 3D Team

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Gopi

Due to Chinese Spring Festival, our company will be holiday from 15th, Jan. to 5th, Feb.

All the orders will be arranged for you as soon as possible when we start to work on 6th.Feb.

Sincere apology for all the inconvenience to you. Thank you for your kind understanding! And wish you happy new year!

ALUNAR Team

Gopi

Due to Chinese Spring Festival, our company will be holiday from 15th, Jan. to 5th, Feb.

All the orders will be arranged for you as soon as possible when we start to work on 6th.Feb.

Sincere apology for all the inconvenience to you. Thank you for your kind understanding! And wish you happy new year!

ALUNAR Team